Photo: Nick Fewings / Unsplash
Services
Property management in Dubai
Tenant sourcing, rent collection, maintenance and monthly statements, handled end to end. Owning a Dubai property should not depend on being in Dubai.
What is included
One agreement, one point of contact and a fixed scope. Everything below is part of the standard service, not an extra.
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Tenant sourcing and screening
Marketing on the major portals under a Trakheesi permit, accompanied viewings, and document and employer checks before any contract is signed.
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Contracts and Ejari
The tenancy contract on the unified RERA form, Ejari registration, and the handover of DEWA, chiller and access cards.
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Rent collection
Cheques collected, banked and chased. A bounced cheque is escalated the same week under the civil procedure that has applied since 2022.
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Renewals and rent reviews
Notice served inside the 90-day window, and any increase checked against the RERA rental index before it is proposed.
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Maintenance and repairs
A single number for the tenant to call, vetted contractors, and a written quote for anything above the limit you set before work starts.
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Inspections and handovers
Move-in and move-out inspections with a photographed inventory, so any deposit deduction is documented well enough to hold up.
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Monthly statements
Rent received, costs paid and what is outstanding, with invoices attached, so the position is clear without asking.
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Notices and disputes
Statutory notices served correctly, and a case prepared for the Rental Dispute Centre if it ever comes to that.
Property Management
Are you looking for a professional property
management company that you can trust?
Owning or letting a property in Dubai can be both time consuming and demanding. Taking care of general maintenance, repairs, cleaning and the mound of administration that’s involved can take up more of your time than anticipated. But relax, the Housess team is on-hand to help.
Our Dubai property management service is a stress-free way to look after your villa or apartment, and its tenants. It’s an ideal solution for landlords based overseas, busy bees with limited time available, or owners who don’t want to be involved in the day-to-day running of their bricks and mortar investment.
Trained and experienced to the highest professional standards, our staff members deal with anything and everything related to the smooth running of your property. We can take responsibility for some or all of your requirements, including: marketing your property, finding suitable tenants, assuming the administrative burden, collecting payments, leasing inspections, cleaning, repairs, and ensuring compliance with the latest regulations.
We’ve built an enviable reputation within the industry and among our clients for delivering professional services, for injecting some passion into what we do and for caring about the people we deal with.
We’ll keep you up-to-date with ongoing progress reports, either through formal written documents or a friendly chat on the phone, depending on your requirements. Our service includes free peace of mind that your property and your tenants are being well cared for.
For more information about property management in Dubai, contact our property management company on +971 4 569 3020 or email info@housess.ae
Services Offered | Standard | Premium | Deluxe |
|---|---|---|---|
Preparation of tenancy agreements | |||
Collection of rents and deposits | |||
Cleaning services
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Key & property handover
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Property inventory | |||
Tenancy and renewal management
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In/out inspection and report | |||
Property inspections
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Property maintenance
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Snag rectification & follow-up | |||
Tenant complaints management | |||
Dispute resolution | |||
Quarterly statements | |||
Insurance advice & payment | |||
Ejari registration | |||
Electricity & water registration |
How it works
From the first call to the first statement, in the order it actually happens.
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Valuation and onboarding
We inspect the property, recommend a rent supported by comparable lets in the same building or community, and agree the scope and fee in writing.
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Marketing
Professional photography, a Trakheesi permit, listings on the major portals and accompanied viewings, with weekly feedback to you.
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Tenant selection
Applicants are qualified on income, employment and history before an offer is put to you. You decide who moves in.
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Contract and move-in
The tenancy contract, Ejari registration, deposit and cheques, then a photographed inventory at handover.
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Through the year
Rent collected and chased, maintenance handled, the property inspected, and a statement sent every month.
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Renewal or re-let
Notice served on time, the rent checked against the index, and the unit re-marketed before the tenant leaves if they choose not to renew.
Frequently asked questions
The questions landlords ask before they hand over the keys.
How much does property management cost?
A percentage of the annual rent, agreed in writing before the agreement is signed and deducted from the rent we collect. The rate depends on the property and whether you want let-only or full management; across the Dubai market, full management is generally quoted between 5% and 10% of the annual rent. Ask for our current rate when you request a valuation.
How and when is the rent paid to me?
Rent in Dubai is normally paid by post-dated cheque, in one to four instalments across the year. We bank each cheque when it falls due and transfer the funds to you, with a statement showing the rent received and any costs deducted.
Can the rent be increased at renewal?
Only within the RERA rental index. If the current rent is within 10% of the market average for similar units, no increase is allowed. Above that the permitted increase rises in steps to a maximum of 20%, and the tenant must be given at least 90 days' written notice before the contract expires. We check the index and serve the notice for you.
What happens if a rent cheque bounces?
Since January 2022 a bounced cheque is a civil matter rather than a criminal one, and the cheque itself can be enforced directly through the courts. We contact the tenant the same week, serve the required notice, and prepare a case for the Rental Dispute Centre if the arrears are not cleared.
Who pays for maintenance?
By law the landlord is responsible for maintenance that affects the tenant's use of the property, unless the contract agrees otherwise. Most tenancy contracts make the tenant responsible for minor repairs up to a stated amount, and the landlord for anything above it. We agree a spending limit with you, and anything above it is quoted in writing before work starts.
Do I need to be in the UAE to sign anything?
No. The management agreement and tenancy contracts can be signed remotely, Ejari can be registered by us as your agent, and a power of attorney covers anything that needs a signature in person.
What is Ejari and why does it matter?
Ejari is the Dubai Land Department system that registers every tenancy contract. Registration is compulsory, the tenant needs it to connect DEWA and for residency visas, and neither party can file a case at the Rental Dispute Centre without it.
Can I sell while the property is tenanted?
Yes. The tenancy transfers to the new owner with the property, and a tenanted unit is often attractive to an investor. If a buyer wants vacant possession, the tenant is entitled to 12 months' notice through a notary public or by registered post.
Other services
All services- Conveyancing From a signed Form F to a title deed in your name: the developer NOC, the mortgage paperwork, the manager's cheques and the transfer appointment, coordinated so the day at the trustee office is a formality.
- Investment advisory Yield, capital growth, financing and how to hold it, worked through on real numbers rather than a brochure.
- Long term leasing Annual lettings for landlords and tenants: valuation, marketing, screening, contract and Ejari, done properly the first time.
- Mortgages Independent advice across the UAE's lenders: what you can borrow, which bank fits your situation, and a pre-approval in hand before you start viewing.
- Short term leasing A licensed holiday home, listed on the major platforms and looked after between every stay, with the permit, the guests and the Tourism Dirham handled.
Request a rental valuation
Tell us the community, the building and the unit type. We will come back with a rent figure, what management would cost, and how quickly the unit could be let.
Call +971 4 569 3020
Email info@housess.ae
Hand the property over
One call to agree the scope. After that, the tenant calls us and the statement comes to you.